Return and Refund Policy
Returns, Refunds and Cancellations.
Bruxa offers returns and refunds for, and cancellation of, Buyer’s Order in accordance with any express representations made on the Online Store. The foregoing policy states the entire liability and obligations of Bruxa, and the exclusive remedies available to Buyer, with respect to any returns or refunds for, and cancellations of, Buyer’s Order shall be, at Bruxa’s option, (i) to replace the Product; or (ii) to refund Buyer the amount paid for such Product (less any incurred taxes and shipping costs) for unused impression kits. Return postage is not included. If for any reason you are not completely satisfied with your dental guard at any point within 60 days of receiving your dental guard, a 100% refund (what you paid, after discounts and excluding taxes & shipping) will be issued upon your request. You will return your dental guard to our dental lab facility and once we receive and process the returned package, the refund will be issued. Refunds are usually processed within 1 to 3 business days after receiving the returned package.